Privacy Policy - Provecta

Last Updated: 10/30/2025

Provecta (“we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you interact with our website, our services, or our SMS communications.

1. Information We Collect

We collect the following types of information:

Contact Information – such as your name, email address, phone number, company name, and mailing address when you fill out a contact form, request service, or communicate with us.
Service Data – information related to the managed IT, cabling, A/V, or other professional services we provide to you.
Communication Data – including SMS or email messages exchanged with Provecta for updates, scheduling, or support.
Technical Data – IP address, browser type, operating system, and usage statistics collected through cookies and analytics tools.
Comments and Media – if you leave comments or upload files to our site, we may store the data you provide and your IP address to assist with spam prevention.

2. How We Use Information

Provecta uses collected information to:

Provide, manage, and improve our services.
Communicate with you about projects, appointments, billing, and support.
Send SMS notifications you’ve opted in to receive.
Respond to your inquiries and provide technical support.
Comply with applicable legal, contractual, or security requirements.

We will never sell or rent your personal information.

3. SMS Communications

When you provide your mobile phone number and consent to receive messages, you may receive texts related to your services, support requests, or updates.

Message frequency may vary.
Standard message and data rates may apply.
You may opt out at any time by replying STOP.
SMS consent is not shared with third parties or affiliates.

4. Cookies and Tracking

We use cookies and similar technologies to improve your experience on our site and analyze website performance. You can disable cookies through your browser settings, though this may affect functionality.

5. Who We Share Your Information With

We may share your information only with:

Trusted vendors and service providers who assist us in delivering our services (e.g., hosting, communications, or payment processors).
Law enforcement or government agencies when required by law.
Internal staff and contractors under confidentiality agreements.

We do not sell or share your personal information or SMS consent with any third parties for marketing purposes.

6. Data Retention

We retain your personal data only as long as needed to provide our services or comply with legal obligations. Comments and account information may be retained for administrative purposes.

7. Your Rights

You have the right to:

Request a copy of the data we hold about you.
Request corrections or deletions of your data.
Withdraw consent to SMS communications by replying STOP.
Contact us at any time to exercise these rights.

8. Data Security

We employ appropriate administrative, technical, and physical safeguards to protect your information against unauthorized access, disclosure, or misuse.

9. Embedded Content

Our website may contain embedded content (e.g., videos, images, or articles) from other sites. Those sites may collect data independently according to their own privacy policies.

10. Updates to This Policy

We may update this Privacy Policy periodically. Updates will be posted on this page with a new “Last Updated” date. Continued use of our website or services constitutes acceptance of these changes.

11. Contact Us

For privacy or data inquiries, please contact us at:

Provecta
6614 Leanne St, Eastvale, CA 91752
privacy@provecta.org
888-929-0742
https://provecta.org