Plans
Three levels of care, fitted to how you work
Managed services are priced per computer. Services that follow a person — antivirus, email filtering and similar — are priced per user. We fit the plan after the Health Check, so you pay for what you have.
Plans and prices
Silver
Monitoring, with help when you call
$39 per computer / month
Servers $60 / month
- Monitoring of every covered computer and server
- Alerts reviewed by our team
- Remote and on-site help billed by the hour
Gold
Your computers and servers, maintained
$99 per computer / month
Servers $200 / month
- Everything in Silver
- Updates, patching and preventive maintenance
- Operating system and Microsoft 365 or Google Workspace support
- Support for the business software you name in the agreement
PlatinumRecommended
Everything managed
$129 per computer / month
Servers $250 / month
- Everything in Gold
- Network equipment: firewall, switches, Wi-Fi
- Your internet provider relationship, handled
- Printers and other networked equipment
- Security included: endpoint protection and email filtering for every user
Security comes with Platinum: endpoint protection and email filtering for every user are part of the plan, not an add-on. Onboarding on any plan is one month's plan fee, covering the setup and documentation work.
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Outside the plan: $150 an hour, $300 an hour after hours. Hardware repair, adds and moves, cabling and installs, and projects are quoted before we start.
Straight answers
What's covered, and what isn't
Why per computer?
It's the simplest count to check: you can see what you're paying for. Services that follow a person, like email filtering, are counted per user instead.
Is hardware included?
No. Plans cover the care of your systems. Equipment, software licenses and replacement parts are quoted separately, and we'll tell you when something is due.
What counts as a project?
Adding, moving or changing systems — a new office, a new server, a migration — is a project, quoted before we start. Keeping what you have healthy is the plan.
How fast do you respond?
For managed clients, critical issues get a response within one hour. Everything else gets a response within two business hours.
What about after hours?
Outside business hours, emergencies go to our on-call technician through the after-hours line. Planned after-hours work is scheduled and quoted in advance.
How long is the agreement?
Month to month with thirty days' notice, after an initial minimum term that covers the setup work.
Not sure which fits?
That's what the Health Check is for. We'll look at what you have and recommend the smallest plan that covers it.
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